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Designing AI roles and responsibilities

A company doesn't become AI-operated by creating dozens of Bots. Start with what each role may do, must deliver, and must send to a human for approval.

A practical role card

Field Example
Role Customer-email assistant
Input Authorized messages in a dedicated mailbox
Output Classified requests and reply drafts
Tools Scoped Mail / Task MCP
Never do Approve quotes or change payment details
Acceptance Human reviews before external delivery

Principle

Enforce permissions in the underlying systems; prompt instructions are not access controls.

This is a public example, not a claim about every Bot in Nuwa's actual setup.